IT organisations are running to keep up with all the technology developments on one hand and the fast evolving requirements from the business on the other hand.
The best organisations are moving away from running or growing the business and aim for transforming the business. This brings a total different perspective and has an incredible impact on the relationship between Business and IT, they need to become partners, any other type of relationship, (like client – supplier model) response too late. By setting up a project as a learning traject, we help organisations to bring the service thinking beyond technology. It is not only ITIL® that brings the organisation to the next level, understanding how people work together helps to create new insights.
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