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Moving People to Solution State

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Unified Service Management Training

https://begrip.be/wp-content/uploads/2023/02/USM-Training-US-Feb-2023.mp4

Register for the upcoming training:

For the US market:

27th of February until 1st of march, click here

What we did for our clients:

In the past 10 years we had the opportunity to work with:

KPMG (Norway), Vandemoortele, SAPI, ILIAS Solutions, One Logistics, KLM Royal Dutch Airlines, Thermo King, Colruyt, Heidelberg Cement, Somfy, Allianz, Creative Software (Sri Lanka), CMV Solutions, RogersCorporation, 2steden-EZ (hospital), Jones Day, Exact, Philips, Deloitte, Omninet, Capgemini, municipality of Bergen op Zoom, municipality Utrechtse Heuvelrug, municipality Nuenen, EMS Floors, Friesland safety region.

We mainly do 3 activities: We train people in (IT) Service and Systems Thinking, so people speak the same language, we facilitate a project to implement a better way of working and we link the strategy of the organisation with the day to day work. We often use the software tools that the organisation already have, like Omnitracker, Clientèle (M proof) Service Now, Topdesk, SpiceWorks or Salesforce.

During the past 10 years our offering in trainingmaterial evolved also. We have trained many people in ITIL®, active as reviewer of ITIL4 material, we used also Insights and recently, in 2020, we are also certificied to train and coach organisations in Unified Service Management (USM). We ordered our material via ITPreneurs and in 2020 we started also to work with Van Haren Publishing and SURVUZ.

Recent Posts

  • Event online 22 Feb 18:00 – 19:00 09/02/2022

Begrip

Certified ITIL Trainer (Certified ITIL v2, V3 and ITIL4, ITIL EXPERT)

Reviewer and author of ITIL trainingsmaterial

ITIL4 Accredited Trainingsorganisation

USM Certified Trainer and Trainingsorganisation (2020)

USM Certified Deployment Partner (2020)

Insights Discovery Accredited  trainer (2016)

Kepner Tregoe problem analysis methode (2013)

Van Haren Learning Solutions Accredited Education Partner (2021)

Accredited Training Organisation by APMG International (2022)

Accredited Education Partner

Certified for Unified Service Management

Accredited Training Organisation by APMG

Insights Discovery

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