service & systems thinking
how teams solve & evolve
The new architecture behind processes & service value streams, is also about understanding behaviour
USM certified, LEAN-IT, ITIL® EXPERT, Insights certified, Group Dynamics. We train, coach and facilitate the learning journey and implement workflows.
Are you interested? Register via: Unified Service Management Foundation Training for the US (Time Zone UTC -6)
Schedule a meeting with Pieter Hoekstra in his agenda
What we did for our clients:
In the past 10 years we had the opportunity to work with:
KPMG (Norway), Vandemoortele, SAPI, ILIAS Solutions, One Logistics, KLM Royal Dutch Airlines, Thermo King, Colruyt, Heidelberg Cement, Somfy, Allianz, Creative Software (Sri Lanka), CMV Solutions, RogersCorporation, 2steden-EZ (hospital), Jones Day, Exact, Philips, Deloitte, Omninet, Capgemini, municipality of Bergen op Zoom, municipality Utrechtse Heuvelrug, municipality Nuenen, EMS Floors, Friesland safety region.
We mainly do 3 activities: We train people in (IT) Service and Systems Thinking, so people speak the same language, we facilitate a project to implement a better way of working and we link the