Our Focus:
service & systems thinking
how teams solve & evolve
The new architecture behind processes & service value streams, is also about understanding behaviour
USM certified, LEAN-IT, ITIL® EXPERT, Insights certified, Group Dynamics. We train, coach and facilitate the learning journey and implement workflows.
Are you interested?
Schedule a meeting with Pieter Hoekstra in his agenda
What we did for our clients:
In the past 10 years we had the opportunity to work with:
KPMG (Norway), Vandemoortele, SAPI, ILIAS Solutions, One Logistics, KLM Royal Dutch Airlines, Thermo King, Colruyt, Heidelberg Cement, Somfy, Allianz, Creative Software (Sri Lanka), CMV Solutions, RogersCorporation, 2steden-EZ (hospital), Jones Day, Exact, Philips, Deloitte, Omninet.
We mainly do 3 activities: We train people in (IT) Service and Systems Thinking, so people speak the same language, we facilitate a project to implement a better way of working and we link the
During the past 10 years our offering in trainingmaterial evolved also. We have trained many people in ITIL®, active as reviewer of ITIL4 material, we used also Insights and recently, in 2020, we are also certificied to train and coach organisations in Unified Service Management (USM). We ordered our material via ITPreneurs and in 2020 we started also to work with Van Haren Publishing and SURVUZ.
Recent Posts
- Your organisation as a Service Value System 10/05/2021
Begrip
Certified ITIL Trainer (Certified ITIL v2, V3 and ITIL4, ITIL EXPERT)
Reviewer and author of ITIL trainingsmaterial
ITIL4 Accredited Trainingsorganisation
USM Certified Trainer and Trainingsorganisation (2020)
USM Certified Deployment Partner (2020)
Insights Discovery Accredited trainer (2016)
Kepner Tregoe problem analysis methode (2013)
Van Haren Learning Solutions Accredited Education Partner (2021)
Accredited Education Partner
Certified for Unified Service Management
Licensed affiliate
Insights Discovery
