Our Focus:
Make (IT) organisations really service minded.
USM certified, LEAN-IT, ITIL® EXPERT, Insights certified, Group Dynamics. We train, coach and facilitate the learning journey and implement workflows.
Each person or group has a light and a shadow side. The hidden energy of the group lives in the shadow side of the group.
Are you interested?
Schedule a meeting with Pieter Hoekstra in his agenda
What we did for our clients:
In the past 10 years we had the opportunity to work with:
KPMG (Norway), Vandemoortele, SAPI, ILIAS Solutions, One Logistics, KLM Royal Dutch Airlines, Thermo King, Colruyt, Heidelberg Cement, Somfy, Allianz, Creative Software (Sri Lanka), CMV Solutions, RogersCorporation, 2steden-EZ (hospital), Jones Day, Exact, Philips .
We mainly do 3 activities: We train people in IT Service Management, so people speak the same language, we facilitate a project to implement a better way of working and we link the
During the past 10 years our offering in trainingmaterial evolved also. We have trained many people in ITIL®, active as reviewer of ITIL4 material, we used also Insights and recently we are also certificied to coach organisations in USM. We ordered our material via ITPreneurs and in 2020 we started also to work with Van Haren Publishing and SURVUZ.