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Moving People to Solution State

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    • A USM journey to become a better Government Service Provider
    • 7 Steps to demystify Portfolio Mgt
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    • How 8 workflows help transforming to a digital service organisation
  • Training and Certification
    • Insights Discovery
    • Time or Awareness Management
    • Service Management (ITIL®/USM)
      • USM Foundation training
      • USM Professional
      • USM Exam training
      • Questions or more info?
    • Critical Thinking (Kepner-Tregoe)
    • Lean IT, Kaizen and 5 key concepts
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    • Workshops
    • Online Video conference
    • MS Teams
  • Implementation
    • Analysis
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    • USM: Unified Service Management
    • Common Language
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  • Leadership Coaching
    • Style Awareness
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You are here: Home / Time or Awareness Management

Time or Awareness Management

Our Time Management Course, Getting IT Done, is based on World Class Proven Techniques added with todays Technology. So it is hybrid program for those that work sometimes with paper, Post-ITs and pen, but also Outlook, Evernote and a PDA or Smart Phone. People will learn in 4 steps to improve their Situation Analysis, IntegratePaperMobileHow to set priorities and learn how to Ask for Help (or Support) and How to give Help. They will understand different flavours of a Task and how to avoid that your task does not fit with the expected result. They will become aware of their current way of asking Questions and collecting observations, which is a key in doing the right thing better.

NoteBookDuring the program, people will also learn how they can automate a part of the incoming messages, alerts, events and interrupts, but also what they can do to train their relations; how to bring in a message in most productive/attractive way?

The 3 day Course will have the follow elements:

  • What is Overflow and what is Flow? What does the mind?
  • Exercise: The Bucket of Energy; what is overflow?
  • It is about Time. Priority: Urgent, Seriousness and will it grow?
  • Exercise: Your 720 hours, what do you do in a Month?
  • Your Layers, Roles and PrioritiesOutlook
  • Your Channels and your Filters, Information Management
  • Use Outlook in a SMART way, Good Practices makes you work better
  • What are your Drivers and Core Quadrants?
  • Exercise: The Baskets and your luggage

7HabitsMaterial:

  • Binder Getting IT done
  • Book: 7 Habits of High Effective People
  • Moleskine Note Book
  • Exercises
  • Templates
  • Evernote Software,
  • Post-it,

Overflow

  • Review Events
    • A USM journey to become a better Government Service Provider
    • 7 Steps to demystify Portfolio Mgt
    • Future of Europe Event!
    • Organisatie event
    • Systems Thinking
    • How 8 workflows help transforming to a digital service organisation
  • Training and Certification
    • Insights Discovery
    • Time or Awareness Management
    • Service Management (ITIL®/USM)
      • USM Foundation training
      • USM Professional
      • USM Exam training
      • Questions or more info?
    • Critical Thinking (Kepner-Tregoe)
    • Lean IT, Kaizen and 5 key concepts
    • Communication
    • Workshops
    • Online Video conference
    • MS Teams
  • Implementation
    • Analysis
    • Solution State
    • USM: Unified Service Management
    • Common Language
    • Projects
    • Strategy
  • Leadership Coaching
    • Style Awareness
    • Leadership Development
    • Solution State

Our Focus:

service & systems thinking

how teams solve & evolve

https://begrip.be/wp-content/uploads/2022/12/ODC-Noord-USM-Kennisdeling-Short-1.mp4

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‘Tussen & Binnen’ – Eenvoudiger samenwerking tussen en binnen overheidsorganisaties

 

The new architecture behind processes & service value streams, is also about understanding behaviour
USM certified, LEAN-IT, ITIL® EXPERT, Insights certified, Group Dynamics. We train, coach and facilitate the learning journey and implement workflows.

Are you interested? Register via: Unified Service Management Foundation Training for the US (Time Zone UTC -6)
Schedule a meeting with Pieter Hoekstra in his agenda

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