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      • USM Foundation training
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USM Foundation training

The two-day training USM Foundation, for those who want to thoroughly study the USM method. With this basic training, participants learn how the organization’s management can be easily organized with no more than 5 processes and 8 workflows. The training to get all noses in the same direction. Those who successfully pass the USM Foundation exam can be entered in the USM register.

  • Review Events
    • A USM journey to become a better Government Service Provider
    • 7 Steps to demystify Portfolio Mgt
    • Future of Europe Event!
    • Organisatie event
    • Systems Thinking
    • How 8 workflows help transforming to a digital service organisation
  • Training and Certification
    • Insights Discovery
    • Time or Awareness Management
    • Service Management (ITIL®/USM)
      • USM Foundation training
      • USM Professional
      • USM Exam training
      • Questions or more info?
    • Critical Thinking (Kepner-Tregoe)
    • Lean IT, Kaizen and 5 key concepts
    • Communication
    • Workshops
    • Online Video conference
    • MS Teams
  • Implementation
    • Analysis
    • Solution State
    • USM: Unified Service Management
    • Common Language
    • Projects
    • Strategy
  • Leadership Coaching
    • Style Awareness
    • Leadership Development
    • Solution State

Our Focus:

service & systems thinking

how teams solve & evolve

https://begrip.be/wp-content/uploads/2022/12/ODC-Noord-USM-Kennisdeling-Short-1.mp4

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‘Tussen & Binnen’ – Eenvoudiger samenwerking tussen en binnen overheidsorganisaties

 

The new architecture behind processes & service value streams, is also about understanding behaviour
USM certified, LEAN-IT, ITIL® EXPERT, Insights certified, Group Dynamics. We train, coach and facilitate the learning journey and implement workflows.

Are you interested? Register via: Unified Service Management Foundation Training for the US (Time Zone UTC -6)
Schedule a meeting with Pieter Hoekstra in his agenda

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