Wednesday 18 of May 2022, online Event, see here the recording
Jeroen Bekaert would like to share with you his experience with implementing USM in a government organization. Where do they stand now? Where did they come from? What have they learned that went really well? And which obstacles have they overcome? Here is the recording of Wednesday 18 of May 16:00 – 17:15.
15:45 Opening of the online session
16:00 Speaker: Jeroen Bekaert
16:30 Break out in small online groups with a task
16:45 Share the results
17:00 Panel discussion with Jan van Bon, Jeroen Bekaert facilitated by Pieter Hoekstra
About Jeroen Bekaert:
Jeroen Bekaert has been a freelance Service Management Consultant for the last 15 years. He build up his experience during his active role for organisations like Shell, ABN Amro, HP, and the Departments of Justice and the Department of General Affairs. He has performed roles as service management consultant, service manager and project manager for service management projects. With his background in implementing service management tooling he always aspires to adjust procedures and tooling on each other in a pragmatic way. Jeroen has implemented USM for his last 2 customers over the last 3 years.
Register: (FREE of Charge)