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Moving People to Solution State

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Implementation

We like to quote some lines from the Practitioner binder, where we use practical case material to train the participants to use the templates and best practices to make an implementation really work.

Effective implementation and communication plans depend on:

  • Does the team comes together well?
  • Does the team takes action focussed decisions?
  • Is the chosen initiative turned into action(s)?
  • Is it clear how it looks like when we succeed?

And on the business side:

  • Is the improvement initiative viable for the business?
  • Is the plan aligned with the stakeholders?
  • Does everyone truly understand the nature of the improvement ?
  • Have you chosen the most efficient method to reach the expected results?

CSI Improvement Approach

 

 

 

  • Review Events
    • A USM journey to become a better Government Service Provider
    • 7 Steps to demystify Portfolio Mgt
    • Future of Europe Event!
    • Organisatie event
    • Systems Thinking
    • How 8 workflows help transforming to a digital service organisation
  • Training and Certification
    • Insights Discovery
    • Time or Awareness Management
    • Service Management (ITIL®/USM)
      • USM Foundation training
      • USM Professional
      • USM Exam training
      • Questions or more info?
    • Critical Thinking (Kepner-Tregoe)
    • Lean IT, Kaizen and 5 key concepts
    • Communication
    • Workshops
    • Online Video conference
    • MS Teams
  • Implementation
    • Analysis
    • Solution State
    • USM: Unified Service Management
    • Common Language
    • Projects
    • Strategy
  • Leadership Coaching
    • Style Awareness
    • Leadership Development
    • Solution State

Our Focus:

service & systems thinking

how teams solve & evolve

https://begrip.be/wp-content/uploads/2022/12/ODC-Noord-USM-Kennisdeling-Short-1.mp4

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‘Tussen & Binnen’ – Eenvoudiger samenwerking tussen en binnen overheidsorganisaties

 

The new architecture behind processes & service value streams, is also about understanding behaviour
USM certified, LEAN-IT, ITIL® EXPERT, Insights certified, Group Dynamics. We train, coach and facilitate the learning journey and implement workflows.

Are you interested? Register via: Unified Service Management Foundation Training for the US (Time Zone UTC -6)
Schedule a meeting with Pieter Hoekstra in his agenda

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