The two-day USM Foundation training teaches participants how to set up organizational governance in a simple way with no more than 5 processes and 8 workflows. The training for an organizational improvement project to get all noses in the same direction.

The USM training is an eye-opener, even for seasoned experts. After a USM training you will never look at service management the same way again.

Those who successfully pass the USM Foundation exam can be included in the USM register.